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Fitness retreat Terms and Conditions

Cancellation by the customer

All cancellations must be in writing and sent to The Philip Turner Fitness Consultancy via email. We are unable to accept cancellations via Facebook messenger or post comments. We will acknowledge a cancellation within 2 days of receiving it. The customer will be charged on the following basis:

  • 50% of the total fee where cancellation takes place within the period of 24 days before the commencement date.

  • 100% of the total fee where cancellation takes place within the period of 10 days before the commencement date.

  • We strongly advise you to take out cancellation insurance for your event in case you need to cancel due to medical reasons, weather or unforeseen circumstances.

Cancellation by The Philip Turner Fitness Consultancy

If we need to cancel an event due to unforeseen circumstances or events, we will notify you as soon as possible. This may be due to circumstances out of our control such as extreme-weather, health advisory issues or environmental issues which we feel are too dangerous or against guidelines issued by the Government for the activity to take place.If the event is cancelled due to weather or reason out of our control, then you will be offered:-

  • Move the booking to another date

  • If an alternative date is offered, this date will be within 12 months of the original event date

  • A full Refund of money paid.

 

Minimum number of participants

There is a minimum number for our events to go ahead. In the event of us having to cancel through insufficient numbers, we will let you know at least 21 days in advance and we will offer you an alternative date. If the alternative does not suit you, we will return in full all money paid.

 

Safety

Being on foot in an outdoor environment / or rugged countryside is potentially hazardous by its nature and participants must accept a certain element of risk. In the interest of safety, you must agree to abide by the decisions of your instructors. As we have no control over weather conditions, we reserve the right to alter the itinerary accordingly. 

 

Medical Conditions

Please let us know, in confidence, of any conditions from which you suffer which may affect your participation in the activities. These include vertigo, diabetes, high blood pressure and muscular strains and sprains. Please consult your doctor if in any doubt.

 

Liability

The liability of The Philip Turner Fitness Consultancy, as an event operator, is strictly limited. The Philip Turner Fitness Consultancy purchases transport, accommodation and other services from independent suppliers not under our control. We carefully select our suppliers, but we serve only as an agent for them in securing arrangements. Therefore, we will not accept responsibility for wrongful, negligent, or arbitrary acts or omissions of independent contractors and their employees. The Philip Turner Fitness Consultancy will only be liable for loss or damage caused by our negligence or by that of someone employed by us. The Philip Turner Fitness Consultancy will not be liable for any injury, loss, damage or expense resulting from force majeure or any unforeseen circumstance beyond our control.

Exercise General Disclaimer & Acknowledgement of Risk
The Philip Turner Fitness Consultancy strongly recommends that you consult with your doctor if you believe that you may be at risk or have specific health concerns that may affect your participation in exercise. You should be in good physical condition and be able to participate in all exercises.

The Philip Turner Fitness Consultancy is not a licensed medical care provider and has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should understand that when participating in any form of exercise, there is the possibility of physical injury.

If you engage in this exercise or fitness weekend, you agree that you do so at your own risk, and are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge The Philip Turner Fitness Consultancy from any and all claims or causes of action, known or unknown, arising out of The Philip Turner Fitness Consultancy negligence.

  • I agree that I will undertake the activities in accordance with the safety rules and advice that I have received with this document together with the oral instructions and advice to be given to me before and during the activities I am undertaking. 

  • I understand that the activities include obstacles of a substantial and physically testing nature. I accept that there is a risk of injury when undertaking such activities.

  • I will at all times comply with the instructors’ directions and that I am responsible for my own safety before, during and after participating in the activities

  • In the unlikely event of an accident, or loss or damage to my personal effects, I acknowledge that the company will not be liable for any direct or indirect loss, damage or injury arising from or in connection with the activities. 

  • I certify that to the best of my knowledge I do not have a medical condition which might have the effect of making it more likely that I be involved in an incident which could result in injury to myself or to others

 

 

Complaints

In the unlikely event that you have a concern or complaint during your event, this should be brought to our attention immediately so we can try to resolve the situation straight away. Should it not be possible to settle the matter instantly, you should write to us as soon as possible after your weekend.

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The Philip Turner Fitness Consultancy

Mansion House, Wrest Park, Silsoe, Bedfordshire MK45 4HR

Tel: 03330 906554  -  Mob: 07748 154249  -  Email: philip@philipturnerfitness.com

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